TERMS OF SERVICE

These Terms of Service (“Terms”) govern your access and use of our services on this learning and development website that link to the Terms (the “Services”). The Terms also provide information about the Services as outlined below. By using the Services, you confirm that you accept the Terms and that you agree to comply with them. If you do not agree to the Terms, you must not use the Services. The Services is provided by Volvo Car Corporation, registration number: 556074-3089, our registered address is S-405 31 Göteborg, Sweden (“Volvo Car Corporation” “our” “we” or “us”). You can contact us by email at thrivehelp@volvocars.com. We recommend that you print a copy of the Terms for future reference. We may amend the Terms from time to time. Every time you wish to use the Services, please check the Terms to ensure you understand the terms that apply at that time. You are entirely responsible for maintaining the confidentiality of any user id and password provided to you and you agree to notify your local support organisation immediately of any unauthorised use of the Services or any other breach of security. How you may use the Services In the film that you will be required to see after you have read through all the terms, and before you can start using the Services, you will be informed about how you can use the Services. You should be aware that in addition to our own content only endorsed content, i.e. content agreed by admin, can be trusted. If not endorsed by us, we may not be aware of the content. The Services don’t replace any other ordinary channel used by us for communicating information in relation to service and repair of Volvo vehicles, such as VIDA (Volvo Information and Diagnostic Application) or TIE (Technical Information and Exchange). Content on the Services It is you that are responsible for the use of the Services and for any content you provide to the Services. Unless any content is endorsed by us your use of the content is at your own risk. You are aware that such non-endorsed content can be inaccurate or inappropriate. The person who provides the content to the Services is ultimately responsible for it. We have a right to delete and edit content provided by you on the Services irrespective of the reasons, therefore. Granting of rights to content provided by you By providing content on the Services, you grant us a worldwide, non-exclusive, royalty-free license, with the right to sub-license, to use, copy, reproduce, adapt, modify, publish, transmit, display and distribute such content without any limitations, including in time. This means that we can make content provided by you on the Services available to anyone using the Services and to let other users of the Services do the same. This also includes a right for us improve and promote the Services and to make content provide by you on the Services available to other companies or organisations. All the said use by us is made without any right to compensation to you. Your license to use the Services You have a personal, worldwide, royalty-free, non-assignable and non-exclusive license to the use of the software as part of the Services and as long as you are an employee of Volvo Car Corporation, any of its affiliates, agents or representatives, this licence is granted without any limitation in time. However, the license will expire and be terminated as described in the paragraph below. The Services are protected by intellectual property rights, and either belong to us or are licensed to us to use (this does not apply to content provided by you or any other user). Nothing in the Terms give you any right to use the name “Volvo" or any variation of this name and you are not granted any right or license to any trademarks, corporate name or trading style, or any similar trademark, corporate name or trading style belong to us. We may use any feedback, comments or suggestions provided by you regarding the Services as see fit and without any liability to you. The licence granted hereunder shall terminate if, and when, you are no longer an employee of Volvo Car Corporation, an affiliate, agent or representative (e.g. the distributorship agreement is terminated). The Services is made available free of charge. We may update and change the Services from time to time – we might change or remove it to improve our services or add new features. We do not guarantee that the Services, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Services for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. Your Conduct You will not: • upload, post, e-mail or otherwise transmit any material that contains viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Services; • interfere with the servers or networks connected to the Services or to violate any of the procedures, policies or regulations of networks connected to the Services ; • impersonate any other person while using the Services; • conduct yourself in a vulgar, offensive, harassing or objectionable manner while using the Services; • create links to the Services without our prior written consent; • use the Services for any unlawful purpose; • resell, sublicense or export the software associated with the Services ; or • use or submit any material or content on the Services which infringes the intellectual property rights of a third party. Equipment You shall provide your own terminal, modem, peripherals and any other equipment (including software) necessary to access and use the Services Vendor Updates If a software vendor (e.g. Microsoft or other third party software providers) release an update or a patch necessary to access and use the Services, you are responsible for downloading and installing such updates. Warranty Information on this web site is provided "as is". In no event will Volvo Car Corporation be liable to any party or any direct, indirect, special or other consequential damages for any use of this Services, or on any other hyperlinked web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages. Information available through the Services may contain technical inaccuracies or typographical errors. The information contained on this web sites may be changed at any time without prior notification or obligation. Volvo Car Corporation and its affiliates, agents and representatives cannot and do not warrant the accuracy, completeness, currentness, non-infringement, merchantability or fitness for a particular purpose of the information available through the Services, or the Services itself. No written or oral information or advice given by Volvo Car Corporation, its affiliates, agents, representatives, employees or any other person shall create a warranty or in any way increase the extent of this warranty. Limitation of liability The Services is produced by Volvo Car Corporation, based on the current state of the art and shall be continuously updated. Neither Volvo Car Corporation, nor its affiliates, agents and representatives shall be liable to you or anyone else for any loss or injury caused in whole or part by its negligence or contingencies beyond its control in procuring, compiling, interpreting, reporting or delivering the Services and any information through the Services. In particular, Volvo Car Corporation shall not be liable for any loss or damages of any kind, including loss of data, lost profits cost of cover or other special, incidental, consequential or indirect damages arising out of the use or inability to use the Services. Insofar as the liability of Volvo Car Corporation is excluded or limited, this shall apply also to the personal liability of its employees, representatives and other vicarious agents. Inasmuch as Volvo Car Corporation violates a key contractual obligation by intent or gross negligence, the liability for damage to property or personal injury shall be limited to typical damages that occur. Volvo Car Corporation shall accept no liability for any orthographic, printing or arithmetical errors in the Services. If the Services is distributed in abuse of the Terms, Volvo Car Corporation shall be entitled to claim damages. Volvo Car Corporation shall be entitled to immediately terminate any use of the Services if the Services is used in violation of the Terms. In no event will Volvo Car Corporation, its affiliates, agents and representatives be liable to you or anyone else for any decision made or action taken by you in reliance on the Services or for any consequential, special or similar damages, even if advised of the possibility of such damages. Nothing in the Terms shall (or shall be deemed to) limit or exclude any liability that is not permitted to be limited or excluded by law. How we use your personal data You have read and understand the Terms above and consent to the collection, processing and use of your personal data by Volvo Car Corporation in accordance with the Thrive Privacy Notice (see below) Applicable law and venue The Terms and any use of the Services or any information or messages therein shall be construed in accordance with and be governed by the material laws of Sweden with exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG). The exclusive venue for all claims arising from the Terms, shall be the district court of Gothenburg as first instance.